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It's our desire to continue to keep costs down by avoiding the necessity of hiring more staff to process email responses. 

Please keep this in mind as you read the following:

Due to the very high volume of email questions we receive, and in an effort to provide the best possible customer service, we have developed this FAQ in hope your questions can be answered quickly and thoroughly.  If you still have questions after reading the following information, please feel free to email us.  We will reply as soon as possible in the order received.

ANSWERS to your Frequently Asked Questions (FAQ):

What is Glycolic Acid?

How is it used?

How does it work?

What does it feel like?

What will I receive?

Is it economical?

Which one should I use?  What are the differences?

How do I use this product?

Do I need a prep solution?

What about a neutralizer?

What side effects can I expect?

What to expect post-procedure?

Will there be any severe redness, burning, or down time?

How much downtime should I expect?

What should I do if I develop small blisters or other red spots?

What are you putting on your skin?

Who is the manufacturer and how do I know this is a high quality product?

 

What is Glycolic Acid? Alpha Hydroxy Acids are a group of naturally occurring acids which are derived from certain plants and fruits. The most commonly used form of AHA is Glycolic Acid, which comes from the sugar cane. Glycolic acid has the smallest molecular weight of all the AHAs, which enables it to exfoliate the top layers of the skin.

How is it used? Recent studies have shown that Glycolic Acid can be used in specific skin care programs to combat: *

  • Acne

  • Dry skin

  • Blackheads

  • Fine wrinkles

  • Dry, scaly feet

  • Sun damaged skin

  • Blotchy pigmentation

  • Funky, nasty, calloused FEET

How does it work? A glycolic acid peel is an effective procedure which can result in a more refined skin texture and can even out skin tone irregularities. There will be a softening of fine lines and sun damage will appear less visible. Glycolic acid peels also work well for clients with acne. Glycolic acid peels do not actually peel the skin. The process is much more subtle. It dissolves or dislodges the cellular cement or glue-like substance that binds dead cells together on the surface of the skin and in the lining of the follicle wall. The accumulation of these cells results in a dry, dehydrated, dull, or “aged” appearance of the skin. When applied to the skin, glycolic acid lifts or sloughs these dead cells to reveal skin that is smoother, fresher, and healthier looking.  GA works by stimulating new growth of skin and collagen by decreasing the bond that holds dead skin cells on the surface. This allows dead cells to be removed gradually, leaving behind a layer of smoother and softer skin. GA also helps to unclog pores and thus decreasing the tendency for acne to develop. During a GA peel, a solution of glycolic acid is applied to your skin for a brief period of time, and then washed away. This solution causes several layers of the Stratum Corneum (the outer layer of skin) to dry up and peel off gradually over a period of several days. GAs weaken linkage of cells in the outer layers of dry skin, allowing the normal shedding process to occur. They also increase the flexibility of the outer layer of the skin and may increase the barrier function.  When the older layers have peeled off, they expose a new layer of undamaged skin. GA Exfoliators gradually remove dead skin layers, therefore bringing out the new healthy skin.

A chemical peel is a controlled burn. "Very light" and "light" chemical peels do not penetrate the skin deeply (to the dermis) and can also be thought of as a "refreshening peel" or similar to exfoliation. As the chemicals penetrate your skin they cause controlled damage that your body then heals. During the heeling process you may shed or peel a layer of skin that looks similar to a sunburn peeling. The new, fresh layer of skin is softer, with less freckles, and fine lines. Acne is improved by the removal of debris that clogs pores deeper within the pore.

Areas of skin irritation (areas that have been picked, cuts from shaving) will allow the peel to penetrate deeper and may cause a "medium" or "deep" peel.

What does it feel like Peeling gives the sensation of a stinging or burning. This sensation builds the longer the chemicals are on the skin. When the chemicals are neutralized there may be a slight increase in the intensity of the stinging sensation followed by a rapid cessation of all stinging and burning.

What will I receive? A FRESH bottle of product as described above.  Enough for about: 24 weeks in the 1oz; 12 weeks in the Regular Size 15ml; or 6 weeks in the Trial Size 8ml...  A list of ingredients... Easy-to-Read and Easy-to-Follow printed instructions.  We purchase fresh product at least once a month.  Product you receive is never more than 5 weeks old.  As shipped to us, it has a 5 year shelf life.  Our supplier assures us it would have at least a one year shelf life after repackaging.

Is it economical?  YES. You'd pay $60 - $95 for just ONE chemical peel just like this in a salon or spa...  but you'll receive enough product for about 24 facials in the full Ounce bottle.. a $1440 - $2280 value! 12 in the Regular size bottle.. a $720 - $1140 value! and about 6 weeks in the Trial Size bottle.. a $360 - $570 value!   Now you can save BIG... in your own home! 

Which one should I use - What are the differences?  If you haven't used a GA home peel before, it is best to start with the 30%, especially if you have fair &/or sensitive skin.  Unless you are quite experienced & proficient at using GA, do not buy the 70% for use on the face. It's great for hands, elbows, & the bottom of your feet, however.

How do I use this product?  This process can be done every one to three weeks. For best results, we recommend a series of six peels, coupled with a home care regimen containing glycolic acid. It is recommended that you use the GA once weekly for 6 weeks, then rest for 2 weeks; after the 2 week rest, you may start another 6 week cycle. Your bottle of GA comes with complete, easy-to-read, and easy-to-follow instructions. 

You should not get peels before you go anywhere that you may get prolonged sun (the desert, the beach, skiing). It is very important that you protect peeled skin from the sun. If you chose to get a peel to even out skin pigment and then are exposed to the sun, all the benefits of the peel will be reversed.

Do I need a prep solution? Probably not... Just be sure to start your peel with well-cleansed, well-rinsed, and well-dried skin. The main objective is to remove any soap (high pH) product before applying the GA (low pH), so you don't risk diluting or neutralizing the GA before your peel. You might want to use a mild astringent or alcohol after you cleanse to be sure.

What about a neutralizer? You probably already own it. The main objective here is to stop the action of the acid (low pH). How do you stop the action of an acid?  With an alkaline solution (high pH).  Baking Soda is alkaline. So, when the time is up on your peel, just pour about a teaspoon of baking soda into your palm, add a few drops of water, apply, then rinse.

What side effects can I expect?  Immediate redness is very common and a sign that a chemical peel is working. There is the possibility of a lightening, darkening or reddening of your skin that could last a few months or be permanent. This is very rare and in your consultation you will receive a test spot to see if a peel is safe for you.

In the heeling process of a peel, you may have some scabbing that looks like a brush burn, crusting or blisters. This is most common in areas that prior to the peel had any irritation. Individuals who have a tendency to pick at their skin excessively are not good candidates for a peel. Any picking at crusts, scabs or possible blisters caused by a peel can cause permanent scarring.

Sun sensitivity may be a result of a peel. It is recommend that you stay out of the sun and use sunscreen SPF 30 or higher before and after a peel. It is recommended that in general, you protect your skin from the sun with sunscreen. It is also recommended that you reapply sunscreen every 2 hours with prolonged sun exposure.

What to expect post-procedure?  Swelling and crusting of the skin may occur. You may use an antibiotic ointment to apply to your skin for seven to 10 days following the peel to keep it supple and to help in healing. Depending upon your peel and skin type, the skin might crack.  Use your antibacterial ointment or allow it to dry, crack and fall away naturally. 

Will there be any severe redness, burning, or down time?  Users may feel some stinging while the GA is on the skin. The skin may turn pink, but will return to its normal color within a day or two. When used properly, there shouldn't be any severe redness, burning, or down time to speak of. When tiny blisters or outright peeling do occur, it's most often the result of misuse to some degree or another - using too strong of a solution, rubbing the skin during application, leaving the solution on too long, or incomplete neutralizing.  Although these occurrences are rare, possible adverse side effects of a glycolic acid peel include mild stinging, mild swelling, redness, and mild scabbing to mild peeling. All of these are temporary, lasting a few days at the most. If this happens, remember to be very kind to your skin and do not rub or pick at it.  The application of petroleum jelly or triple antibiotic ointment will speed the healing process.  If you are acne-prone, keep in mind you might see some blemishes after the first use or two, which is actually a good sign. As you peel away the dead skin layers from the top of those blemishes that are more-or-less lying beneath the surface, they'll become apparent and erupt. So it might look as though the condition is worsening, when it's actually just accelerating the process of getting rid of the blemishes. After a few uses, you will see a great improvement.

How much downtime should I expect?  Generally after a peel your skin will be pink or red for the remainder of that day. You may have prolonged redness for the next 2-7 days in certain areas or on the entire treated area. The skin may begin to darken and have a stiff feeling like a sunburn that is healing and about to peel. The skin will then begin to peel like a sunburn. Some individuals experience more peeling while others do not. The degree of peeling is dependent on the concentration of chemicals, the length of time that they are applied, and on your skin.

Generally, if is recommended that you get your first peel on a day when you do not have to go to work the next day. You will likely be fine the next day and without any redness but it is good to see how long your skin takes to recover.

What should I do if I develop small blisters or other red spots? 

Fortunately, first- and second-degree burns don't leave scars.  Small closed blisters contain protective chemicals, serve as a dressing and reduce pain.

Pain Medicine: For pain, apply cool compresses and take acetaminophen or ibuprofen for a few days.

Cleansing: Rinse the area gently with cool water.  Avoid soap.

Blisters: Don't open any small closed blisters - the outer skin protects the burn from infection.

Antibiotic Ointment: For open burns, apply an over-the-counter antibiotic ointment.

Expected Course: It will probably hurt for 2 days and peel like a sunburn in about a week.

What are you putting on your skin?  

The follow is exclusive information about the "3 P's" - Percentage, pH, and Purity - the qualifying properties of Glycolic Acid.*

Percentage:  The percentage difference is the amount of glycolic in the solution - in other words, the higher the percentage of glycolic, the less inert ingredients in the product. So, the product gets really strong when it reaches 70%... very strong indeed.

pH:  Buffering adjusts the pH of the product.  Our 30% and 50% are both lightly buffered and have a pH of 2.6 (strong acid).. the 70% is not buffered and has a pH of 0.6 (VERY strong acid).

Purity:  Glycolic Acid is a generic name for the base product. It comes in two grades - and the grade defines the purity.  First, there's the cosmetic grade.  This is the only kind you want on your skin.  And it isn't cheap.  Next, there's the tech grade.  What is tech grade?  It's floor cleaner.  And, it's cheap.

We buy only the cosmetic grade product in bulk, then we repackage it.. which is the same thing the expensive names do. They buy the GA, package it, and sell it - with fancy packaging and a very high price. It's much like Aspirin (acetylsalicylic acid, aka  ASA).  Aspirin is Aspirin. You can call it Bayer or Norwich, but it's all aspirin - & it's all basically the same. Glycolic Acid is Glycolic Acid  - all basically the same, except for the qualifying properties - percentages, pH, & purity - and this product is definitely purified.  Ours is a high quality product we use ourselves & provide to friends & family.  We purchase the best product available for the money, and we pass that savings along to you.  We're able to keep the price low because we keep our overhead low.  

Price wars increase the risk of inferior products hitting the market... we won't play the price war game at your expense.  This glycolic acid product is by far the best solution we've found for all sorts of troubled skin. It is not cheap, though it is the least expensive cosmetic grade product available in anything less than a 55 gallon drum.  We provide this information for educational purposes only - to enable informed decision making.  We sincerely hope all who sell glycolic acid and all who buy it will benefit from these truths. 

[* "The 3 P's" is the property of wizozkansas. Do not use. Violators will be reported to federal authorities.]

Who is the manufacturer and how do I know this is a high quality product?

This product is our own brand. Because we distribute the product for resale world-wide, the brand isn't mentioned on the label.

We understand your concerns about a supplier... the quality, reliability, and knowing it is a reputable firm. While we would like to tell you the name of our supplier, it just wouldn't make good business sense for us to give away our trade secrets.  

Our supplier has been in the cosmetic chemical business since 1950 - and they supply a multitude of high quality products to a wide array of customers, especially cosmetology/esthetics schools. Their supply is always fresh, and they've given us a 5 year shelf life on it. We purchase and use a new bulk supply at least once a month.  

We are aware of other sellers who are pushing floor cleaner and falsely advertising it as a cosmetic grade product. You are wise to question.

Why purchase from this particular seller?  We pride ourselves on our high quality, cosmetic grade product and outstanding customer service; we are a longstanding eBay seller and eBay PowerSeller.  Wholesale / bulk pricing is available on the order page, and there are no hidden answers or cookies.

We have a very high Repeat Customer Rate on eBay - but our customers usually buy from our website after the initial eBay purchase.

 

 

 


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