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Order Info:

WANTED:  "Before & After" photos

Get close-up and use good lighting

Please email us at BeforeAfter@wizozkansas.com

   

PLEASE BOOKMARK THIS PAGE for future reference  -:¦:-  (( Press Ctrl + D ))

In order to hold down costs, we've automated as much information as possible. 

If you have questions, please return to this page to see if you can find your answer prior to sending an inquiry via email. 

It's our desire to continue to keep costs down by avoiding the necessity of hiring more staff to process email responses.  Please keep this in mind as you read the following:

First  -  SAVE the email from WizOzKansas that sent you to this page. 

You will need it if you have any questions about your order. 

Then, read the following information about your order carefully. 

If you still have questions after you read all of the following information, please email us by clicking on the at e-mail button below.

We will accept personal checks by mail, but they will delay your order by at least 2 weeks. Paypal eCheck is preferred..

     
   

* When will my order ship?

Orders for which payment was received prior to 5pm central time often ship the following business day.  When we sent you the link to this page, your order was processed and it will be dropped off at the post office as indicated in that email.  Shipment will be by USPS (with Delivery Confirmation for all US orders).  A Delivery Confirmation tracking number is not routinely provided.  A confirmation or tracking number is not available for international orders, as this service is too cost prohibitive.  If you do not receive your package in a timely fashion as per the timeframes defined below, please email us. 

* What is the status of my order?

We ship when stated in our email to you.

Packages are shipped USPS First Class, unless the package is over 14 ounces or unless seller states otherwise.

Your package might take anywhere from 1 to 21 days to reach you. 

Please allow up to 21 days for your package to arrive before inquiring about it. Allow 28 days during the holiday season.

If you do not receive your order within this 21 days, or 28 during the holidays, please let us know right away.

We must receive your inquiry within 45 days to process your request for follow-up.

International Orders are shipped International First Class, which should deliver in 10 days.  Although the USPS advises us these packages leave the US ports in a timely fashion, packages can take up to four weeks under normal conditions in some cases, and up to five weeks during the holidays.

* I still have a question about my order:

- For eBay items, please be sure to always include the following in your email:

Place the word "eBay" and correct ITEM NUMBER in the subject line. 

Copy and Paste the email we sent to you that included the link to this page,

in it's entirety (including the header, and all of the body contents), 

and place all of it in the body of your message.

- For website purchases, please include the EMAIL ADDRESS you used when you made payment with PayPal -- in the subject line, even if it is the same as the one you are using to email us with your question.

  - For ALL email, include any previous correspondence you've had with us in it's entirety, including headers.  Please remember that we respond to dozens of email messages every day.   If your email does not contain our previous conversation, it leaves us lost and having to search.   Therefore, we need all of the above information in order to be able to respond to you as we are no longer able to take the time to go back through all of my email and try to hunt down information.  It's much like handling dozens of phone calls...  if we take a follow-up phone call from you at a later time, you will need to give us all of the information again so we can pick up where we left off.  

     
   

Congratulations! You're now on your way to healthier skin.

We're sincerely interested in your success with our Glycolic or Lactic Acid...  especially if you purchased the GA 70%, which is VERY strong, and should really only be used by professionals or on areas other than the face.  After you've used your product a while, we hope you'll drop us a note and let us know how you're doing.  Please use your product with extreme care, & check with your physician if you have any doubts or concerns. 

     
   

Stay informed:

Please join our mailing list right away, so you won't miss out on any product announcements or special savings opportunities.  These mailings won't be more than one per week, but are usually less than one per month, and your email address will not be shared with anyone.  It's easy to join, and you can cancel at any time.

To join, just send a blank email to:  GlycolicAcid-subscribe@yahoogroups.com

We think you'll be very pleased with this product when you use it correctly. 

Please see your instructions for use here:  www.wizozkansas.com/GAinfo.htm

For re-orders, just click the "Home" button to the left.

 

Thanks again!

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-:¦:- =nan= -:¦:-

If you have suggestions for other useful info you'd like to see added to this page - click here

     
    Reorders:   www.wizozkansas.com

Seller makes no cosmetic or medical claims about this product and assumes no responsibility for skin damage or any other health problem which may result from proper or improper use.  Use this product at your own risk.

 


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Customer Support:  620.331.1723

 

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